PremoPremoAutomations
Custom software for service businesses

You already wished there were ten of you.

Every business owner has thought it. Not because you want to work more, but because you're the only one in the building who does the job to your standard. Getting an employee to care about it the way you do is the hardest thing in business.

So our team builds you the next best thing: artificial intelligence working inside your business all day, saying what you'd say, doing what you'd do, deciding what you'd decide. Our own companies already run this way.

Book a free discovery call See what we build
What they never do
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Call in sick
Friday afternoon, the busiest week of the year, no phone call. Never happens again.
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Ignore what you told them
It's done the way you said it should be done, the first time and the thousandth time.
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Upset a customer
No bad mood, no short answer, no argument you have to hear about later.
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Give you their worst effort
Hour one and hour nine are identical. So is the Monday after a long weekend.
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Quit and take it all with them
What they know stays in the business, written down, not walking out the door.
Running in our own company · Five years, not a trial
Who we are

Operators who write their own software.

We've been running businesses since 2009, starting with a computer store and repair shop. Along the way we did what most owners do — paid monthly for one tool to hold customer records, another for the phones, another for invoices, another to tie them together — and none of them quite fit the way we actually worked.

So we stopped renting and started building. Today our companies run on software we designed and wrote ourselves: how customers are tracked, how calls and texts are handled, how quotes go out, how the books reconcile.

That's the real difference. Off-the-shelf software makes you change how you work to suit the tool. We build software for your business instead of adapting your business to somebody else's software.

Here's the part that matters more than any technical background: this company is run by business owners, not by programmers who read a book about business. Our founder, Josh Premo, has owned companies since 2009 and has worked in every department of them — sales, service, billing, hiring, all of it. We know what it costs to make payroll and what it feels like when someone quits in the busy season.

We won't know your business as well as you do. But we understand how a business fits together and how departments hand work to each other, and that's the difference between automating one isolated task and fixing the way work actually moves through your company.

It's also why our team can tell the difference between a problem worth automating and one that just needs a better habit — and we'll tell you which yours is before you spend anything.

We're now doing that work for other businesses. Same approach, same standard, and the same test we apply to ourselves: if it doesn't save more than it costs, don't build it.

Josh Premo — Founder & Lead Designer

Companies we own
Country Broadband
An internet service for rural areas, running since 2011. Everything gets tested here first.
Premo Marketing
Websites and paid advertising for service businesses.
Premo Automations
Custom software that removes administrative work.
What we build

Three sizes. Start wherever it hurts.

You don't have to commit to rebuilding your business to work with us. Plenty of clients start with one irritating task and never go further, and that's a perfectly good outcome.

Smallest

One task

The specific thing that eats hours and shouldn't. We build the thing that does it instead, and you get your afternoons back.

  • Quotes and invoices that fill themselves
  • Files named and filed automatically
  • Follow-up that doesn't rely on remembering
  • The report someone keeps pulling by hand
Usually 2–4 weeks
Most common

One department

Everything one part of your business does, handled end to end — so the work moves without someone shepherding it between systems.

  • Scheduling and dispatch
  • Everything the front desk answers
  • Quoting through to invoicing and chasing
  • Bookkeeping and reconciliation
Usually 1–3 months
Largest

Your whole operating system

One system your entire business runs through, built around how you actually work instead of how six separate vendors assumed you did.

  • Customers, jobs and history in one place
  • Phone and text built in, not bolted on
  • Money in and money out, reconciled
  • Replaces a stack of monthly subscriptions
This is what we built for ourselves
Where we start

First we work out what it's actually costing you.

Before anyone talks about building anything, we put real hours and real wages against each task and rank them. Most owners are surprised by which one comes out on top.

If the number doesn't clearly beat what a fix would cost, we say so and you keep your money. That happens, and we'd rather tell you than take the job.

What one task costs a year
The taskQuoting & invoicing
Hours a week6.0
Who does itOffice manager
Loaded hourly cost$28.00
Weeks a year52
Annual cost$8,736

Example figures, not yours. We fill this in with your real numbers on the call.

How it works

Five steps. You can stop after any of them.

Nothing to subscribe to and nothing to evaluate for thirty days. A conversation, then a number, then a build.

1

A discovery call

We talk through how work actually moves through your business — who touches what, where it stalls, and what you find yourself doing at nine at night.

45 minutes · Free

2

We work out what it's costing you

Real hours against real wages, ranked. Sometimes the honest answer is that nothing here is worth automating yet, and we'll say so.

A few days · Free

3

You get a quote and a plan

One fixed price for the specific thing we agreed on, broken into stages with a date against each. You see the whole shape before committing a dollar.

Fixed price · No obligation

4

We build it in stages

You pay as each stage is finished and working. If stage two isn't doing what you needed, you haven't paid for three and four.

Payment on each milestone

5

It's yours

We train whoever runs it, hand everything over, and the job is done. Come back for the next thing whenever you want to.

Handover · Then we're out of your way

Most of what a small business spends on administration isn't a salary. It's good people you already pay doing work that shouldn't need a person at all.

Josh Premo — Founder & Lead Designer, Premo Automations
Pricing

One price. Paid in stages. No subscription.

Almost everyone selling this charges every month forever. We don't, because you aren't renting our software — you're paying us once to solve a problem and then owning the result.

The discovery call and the costing are free. You only see a number once we both know what we're solving, and that number doesn't move.

Payment splits across stages, each paid when it's finished and working, so you're never far ahead of what you've received.

Stage 1Plan agreed and signed off25%
Stage 2First working piece, running live25%
Stage 3Everything built and tested30%
Stage 4Your team trained, handover done20%

A typical split. Your stages are written into the quote before you agree to anything.

Book a discovery call

Free, 45 minutes, and you'll leave knowing what your worst task costs you — whether or not you hire us.

Next available — free 45-minute discovery call
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Straight answers

Questions we get asked.

Are you going to tell us to fire people?

No. Almost every business we talk to is trying to grow without adding headcount. The point is getting the people you already have off work that shouldn't need them.

How much does it cost?

It depends entirely on the problem, which is why we don't publish a price list. What we promise is a fixed number before you commit, and a free costing first so you can see whether it's worth it.

What if it doesn't work?

You pay in stages, so you can stop. If the first working piece doesn't do what we said, you haven't paid for the rest.

Do I need to be technical?

No. You need to know your own business. Our team handles the rest and trains whoever runs it day to day.

What happens to my system if I stop working with you?

It keeps running, and it stays yours. Everything we build is documented and handed over, and it runs on accounts in your name — not locked inside ours. We'd rather you came back because the work was good than because you had no choice.

Is my business data safe?

We only touch the systems we need to do the job, and we tell you which ones before we start. Nothing gets sold, shared, or used to train anything.

Can you really replace everything we use?

We did it for our own company — customer records, phones, texting and books all in one system we wrote. Whether that's right for you depends on your size and how much your current setup is costing, which is exactly what the free costing answers.